Thames Side Sensors is the UK market leader and also World Leader in Load Cells and Innovative Weighing Modules for Silo Weighing, Vessel Weighing and Process Weighing. We have reached this position thanks to our 4 main obsessions: Premium Quality, Reliability, Innovation and Exceptional Customer Service.
We are certified to ISO 9001:2015.
With our origins over 40 years ago in the late 1970s, we have significant process weighing experience that allows us to offer cost effective, tailored solutions for a diverse range of applications. Our product range comprises high performance load cells with innovative and unique weighing modules, connected to reliable, rugged, user-friendly instrumentation. Our product range in 2 words: Total Reliability.
Our Sales, Marketing, Engineering, Technical Support, Stores and Logistics departments are located at our headquarters in Reading, United Kingdom. Shipments to all customers outside the European Union Customs Union (EUCU) are made from our United Kingdom warehouse.
Since 2020 we opened a new company - Thames Side Sensors Europe Ltd. in Dublin, Ireland - to serve customers in the European Union without the complications, delays and costs associated with the UK's departure from the European Union ("Brexit"). Our European Union customers are served from a dedicated warehouse located at our factory in Barcelona, Spain - to provide the best possible parts availability.
Read more about us in the expandable sections below :-
Ever-increasing Global Footprint
As a total solutions provider, our expertise and unrelenting commitment to quality and customer service is renowned throughout the International Marketplace. With our headquarters and main warehouse in the United Kingdom, a European Union warehouse in Spain and offices, sales Partners and customers in over 70 countries - in every type of process industry - we have a truly Global Footprint that is growing every year in all continents.
Commitment to Quality and Customer Service
At Thames Side we are extremely proud of our commitment to Quality, demonstrated by our certification to the latest ISO 9001:2015 standard and our exceptionally low warranty claim rate. We were one of the first global load cell manufacturers to be certified according to the 2015 version of ISO 9001.
You may view the Thames Side Sensors Quality Policy here.
In our factories, every single load cell is manufactured under strict quality controls, with full traceability, and individually optimised & tested using the latest technology to ensure its performance. Our production system does not permit shipment of a load cell whose performance is not within the strictly defined limits; the identification label cannot even be printed in this scenario.
Many manufacturers test only a few load cells per batch - for us this practice is not acceptable.
Components and raw materials are sourced from world class manufacturers with quality as the priority. Use of the latest Finite Element Analysis (FEA) software pinpoints the optimum design for correct operation, then rigorous manufacturing and test procedures ensure total reliability under the harshest of conditions.
Our main factory is located in the industrial hub of Barcelona, Spain, with a mirror facility in Morocco, where extremely skilled labour is readily available. Both factories operate according to identical procedures and the highest possible quality standards.
Customer satisfaction is critical to our success and the company objectives are geared around this.
In addition, we are always aware of the 'cost of ownership' in times of economic instability. Therefore, as well as offering a 5 Year Warranty on most of our load cells we believe that you will find the quality and reliability of our products and customer service unmatched.
Make Thames Side Sensors your preferred partner for Industrial and Process weighing load cells and we promise to provide technically superior, quality products at a competitive price, delivered on time.
Stock & Shipping, Logistics Expertise, Flexible Payment
Stock Availability & Fast Shipping
We carry a high level of stock in both our Reading (UK) and Barcelona (Spain) warehouses and we can usually offer a next-day delivery service in the UK or a 1-3 day service within Europe (depending on your location and needs). For larger projects where we do not have immediate availability, we have competitive delivery times and we are very proud of our "on time" delivery performance. The delivery times we give are honest and realistic, so that you can plan for your projects accordingly.
We have many years of experience in logistics, shipping and export/import procedures, including the provision of shipping documents, for example formal Certificates of Origin and EUR1 documents. We can ship wherever you request, alternatively customers can arrange for collection from our warehouses in Reading, Berkshire, UK and Barcelona, Spain. Contact us for details of how to collect goods from us.
Flexible Payment Options
Unlike several of our competitors, we have no minimum order charge and customers of Thames Side UK have the option to pay by credit card over the telephone (billed in GBP) for any urgent requirements. We accept all major card types, except American Express. Customers can also request a credit account at any time (subject to the result of credit checks). Many of our key customers benefit from credit terms.
As part of a major group of companies with an excellent credit rating and financial position, we can be relied upon as your Trusted Partner for many years to come. With our proven technical edge, we have a solid foundation for continued success in the future.
We place great importance on being aware of and minimising the impact of our company's operations on the environment. We actively avoid the printing of documents unless it is absolutely necessary and we send order related documentation by e-mail instead of by post - for example order confirmations, invoices and customer account statements. Additionally, our primary company vehicle is a plug-in hybrid electric vehicle and we are a Go Ultra Low company because we are passionate about reducing the impact of our activities on the environment and public health.
We would be delighted to provide a quotation for your next project or on-going requirement. We are continuously assured by our customers that you will find our quality to be excellent and our pricing to be very competitive.
To discuss your requirements with our experts, Contact Us now.