First, we sincerely hope that you and your loved ones are keeping safe and well.
As the global health crisis caused by the novel Coronavirus (Covid-19 / SARS-CoV-2) continues, the conditions and guidelines of the Governments where we operate continue to change and we are remain attentive and adaptable to the new circumstances every day. Our Number 1 priority remains to ensure that we keep our team, international partners, customers and suppliers safe.
We wish to reassure our valued customers that Thames Side Sensors has remained fully operational throughout the pandemic, including Manufacturing, Sales, Technical Support and Logistics/Shipping, to be ready for the continued worldwide delivery of our products. Our load cells and electronics are heavily used within critical equipment in essential industries such as food, medical, pharmaceutical, transport and energy, amongst others.
We are now 100% operational in all departments and branches worldwide, including our Indian subsidiary (Mumbai) and our Spanish warehouse & logistics division that exclusively serves our customers in the European Union (trading as Thames Side Sensors Europe Ltd, Dublin, Ireland).
To ensure the maximum possible safety for our valued teams of people, we have adapted our procedures and taken the necessary safety and sanitary measures according to the requirements in each of our operating locations. Some of our office-based staff are now working from our offices again, where we have sufficient space to maintain the required distance between our team members and we are operating strict protocols of sanitation and hygiene. Other members of our teams are working from home, on a rotation system.
If you wish to contact us by phone at this time, you can do so in the usual way by calling us on +44 (0) 118 941 1387 or by email: / / /
Customers from India, Sri Lanka, Bangladesh & Nepal can contact us on +91 22 2850 6711 / +91 98334 17177 or by email:
Our commitment to give you the very best service possible has been, and always will be, unrelenting. We sincerely hope that we will emerge from this situation together soon and we are here to help with any clarification you may need.
Thank you for your invaluable collaboration and partnership. Stay safe and well,
The Sales team,
Thames Side Sensors Ltd. (United Kingdom)
Thames Side Sensors Europe Ltd. (Ireland)
Thames Side Sensors India Pvt Ltd (India)